6 Service Design & Ecosystem Meta Journeys
Draft abstract: this chapter converts the canvas from Chapter 4 into stakeholder alignment journeys and system sequence diagrams (rendered code in 附录 B).
service design · meta-journey mapping · stakeholder interaction · API/data exchange
6.1 5.1 Stakeholder Interaction Vectors
- Government, industry, and academia touchpoints; who owns which handoff.
6.2 5.2 API and Data Exchange Nodes
- Where the meta-journey requires machine-to-machine exchange versus human sign-off.
6.3 5.3 Sequence Modeling of Institutional Workflows
- Reading and adapting the Mermaid sequence diagram in 附录 B (Section B.2) for a new institutional context.
提示Bridge to Chapter 6
Chapter 6 stress-tests these journeys against real de-risking cases using the Safe and Sustainable by Design (SSbD) matrix.